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Terms of service

Conditions of Sale
We will gladly exchange defective merchandise if returned in the original packing within 30 days of Delivery for Online orders. If you are picking up all items must be inspected at Pick up. any damages on delivery must be reported on the same day and noted on the bill of lading.

 

Once an order is placed with Best buy furniture, our process is to submit an order directly to the manufacturer on your behalf. This typically occurs within a 24-hour period after an order is placed by the customer. Once this step has been completed Best buy furniture, and thus the customer, become financially obligated to purchase the ordered merchandise from the manufacturer. if you change your mind and like to cancel or change the order please do so as soon as possible, and within 48 hours we can change or cancel your order for a full refund.
Any cancellation or an order change after 48 hours from the order been placed is subject to 35% restocking fee. An average order takes 5-15 business days and in most orders we are much faster. The store will contact you when the order is ready to deliver so we can set up a delivery date or pickup.

 

If the merchandise ordered by you is not delivered by the promised delivery date we must offer you the choice of 1) cancelling your order with a prompt full refund of any payments you have made or 2) accepting delivery at a specific later date.

Finance and Leasing
Please contact one of our stores for complete details.

Customer Responsibility
It is the customer responsibility to make sure that size of the ordered furniture are to his needs Best buy furniture will not be held responsible for any order that does not fit through any doors or staircases. A 30% restocking fee will be charged for any returned merchandise. Although we try to show the best images for our products, sometimes colors are slightly different than shown. Best buy furniture will not be responsible for any color or shade difference than shown online. The customer is more than welcome to visit our showroom for viewing of the furniture before ordering. We are doing our best to prevent any pricing error or other mistakes but we have the right to void and/or cancel any sale or agreement at any time due to an error. A full refund will be issued.

Delivery
The delivery area has to be clear and free of any clutter. Our drivers are not allowed to move or dispose any of your old furniture. On the day of delivery you must have someone available all day. We will try to give a 4-6 hour window as a courtesy only, it is not a guaranteed time and we are not responsible for any delays. Our drivers will place all trash in the area of your choice but they can’t take any trash back. Your delivery fee will cover up to 2nd floor. If you need delivery to a higher floor with no elevator available an extra charge will apply.

 

If you are picking up, you must inspect all pieces before leaving our warehouse, we are not responsible for any damages after pick up.

 

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We are offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

 

The Program allows users to receive SMS/MMS mobile messages by affirmatively opting into the program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the program. By participating in the program, you agree to receive automated or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”).

 

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.

 

You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.

 

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

 

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

 

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

 

ONCE AGAIN, WE SINCERELY THANK YOU FOR YOUR BUSINESS!

 

- BEST BUY FURNITURE

Best Buy Furniture

Best Buy Furniture